At Ashley Resort, we value your trust and are committed to protecting the privacy of your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information in the context of your stay and use of our services.

Information We Collect

Booking Information: Name, contact details (phone, email), nationality, and payment information required to process your reservation.
Check-in Data: Government-issued identification (Passport/NIC) details as required by local accommodation laws.
Stay Preferences: Special requests, dietary requirements, or room preferences you provide to enhance your stay.

How We Use Your Information

To process and confirm your room reservations and other bookings (e.g., dining, excursions).
To contact you regarding your upcoming stay, changes to reservations, or to answer your inquiries.
To comply with legal and regulatory obligations, such as guest registration logs.
To improve our services and personalize your guest experience.

Data Protection

We implement strict security measures to protect your personal data against unauthorized access, alteration, or disclosure. Payment data is processed securely via our banking partners and is not stored directly on our servers.

Third-Party Sharing

We do not sell your personal information. We may share data with:

Service providers acting on our behalf (e.g., payment processors, IT support).
Law enforcement or government authorities when required by law.

Your Rights

You have the right to request access to the personal data we hold about you and to ask for updates or corrections. Please contact our front office for any privacy-related concerns.

Contact Us

If you have questions about our privacy practices, please contact us at:

Ashley Resort
+94 77 344 4445
ashleyresort@gmail.com